He counted his escalations for three weeks. Nine of twelve surprised him — not because his team wasn’t capable, but because the operating culture hadn’t been built to let them decide. In this video, I share the Daniel story, the three operating changes that shifted the pattern, and the one experiment every technical leader can run this week.
What Happens When Decisions Move at the Right Level
- Marderé Birkill
- July 15, 2026
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